Position Overview
We are seeking a Microsoft Cloud Services Administrator to manage and optimize our cloud-based identity, productivity, and AI services infrastructure, including Entra ID, Microsoft 365, and Copilot solutions to ensure secure and efficient cloud operations across the organization.
Key Responsibilities
Entra ID Administration
- Configure and maintain Entra ID tenant settings, user accounts, and group management
- Implement conditional access policies, multi-factor authentication, and identity protection
- Manage application registrations, service principals, and API permissions
- Configure identity governance including access reviews, entitlement management, and lifecycle workflows
- Maintain hybrid identity synchronization with Azure AD Connect and cloud sync
Microsoft 365 Administration
- Administer Exchange Online, SharePoint Online, Teams, and OneDrive services
- Configure security and compliance policies including DLP, retention, and eDiscovery
- Manage licensing assignments, usage analytics, and capacity planning
- Implement information protection and sensitivity labeling across workloads
- Configure Power Platform governance and app management policies
Copilot Administration
- Deploy and configure Microsoft Copilot for Microsoft 365 across the organization
- Manage Copilot licensing, user access, and feature rollouts
- Configure data governance and privacy settings for AI workloads
- Monitor Copilot usage analytics and adoption metrics
- Implement security controls and content filtering for AI-generated responses
Security & Compliance
- Configure Microsoft Defender for Office 365 and endpoint protection
- Implement zero trust security models and privileged access management
- Monitor security incidents through Microsoft 365 Defender and Sentinel
- Ensure compliance with regulatory requirements and organizational policies
- Conduct regular security assessments and access reviews
Required Qualifications
Technical Skills
- 6+ years experience with Microsoft 365 and Azure AD/Entra ID administration
- Strong knowledge of cloud identity management and authentication protocols
- Proficiency in PowerShell, Microsoft Graph API, and automation scripting
- Experience with Microsoft security and compliance tools
- Understanding of hybrid cloud architectures and migration strategies
- Knowledge of modern workplace deployment and change management
Preferred Qualifications
- Bachelor's degree in IT, Computer Science, or related field
- Microsoft certifications (Microsoft 365 Administrator Expert, Identity and Access Administrator Associate)
- Experience with Microsoft Copilot deployment and governance
- Background in information security and compliance frameworks
- Experience with Microsoft Intune and device management
- Knowledge of Power Platform and business application integration
