About Us

Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering talent solutions. With a strong background in engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs.

About The Role

Our client is a rapidly growing French IT services group specializing in cloud transformation and managed services. The organization supports mid-sized and large enterprises across industries in designing, migrating, optimizing, and operating modern cloud infrastructures. With multiple offices across France and a strong multi-cloud expertise, they combine strategic consulting, cloud engineering, automation, observability, and 24/7 managed operations to deliver secure, scalable, and sustainable IT environments.

As a Cloud Operations Engineer (Level 2+), you will play a key role in supporting and maintaining multi-cloud public infrastructure environments for enterprise customers.

You will work in a structured ITIL environment and contribute both to operational excellence and continuous improvement initiatives.

Working model: HYBRID

Office Location: Saint-Cloud, Lille, Nantes, Rennes, Lyon

Contract: Permanent

Interview Process: Intro Call + 3 client interviews

Responsibilities

Provide Level 2+ technical support across multi-cloud public environments (AWS, GCP, OCI, OVH, and occasionally Azure)
Manage incidents and service requests through ITSM tools in compliance with ITIL processes
Operate and maintain Linux-based cloud infrastructures
Perform daily operational activities (monitoring, backups, patching, health checks)
Diagnose and resolve IaaS / PaaS infrastructure incidents
Update and enhance technical documentation and knowledge bases
Apply and promote cloud security and operational best practices
Participate in technical committees and client steering meetings
Collaborate with project teams during deployment and evolution phases
Contribute to cloud advisory and expertise missions
Stay up to date with emerging cloud technologies and share knowledge internally

Requirements

Engineering degree (or equivalent)
Minimum 3 years of experience in cloud operations or similar roles
Strong hands-on experience with Linux in cloud-hosted environments
Exposure to multi-cloud ecosystems (AWS, GCP, OCI, OVH, Azure)
Familiarity with ITIL-based service management practices

Gramian Consulting

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